Accessibility of the refugee office

Due to the continuing coronavirus crisis, personal consultation appointments can only be offered if necessary and only after initial telephone consultation. There is no open consultation hour. You can reach us from Monday to Friday between 10 a.m. and 4 p.m., via the following phone numbers:

Jobcenter, Sozialamt, Familienkasse
0176 5685 2147 (This email address is being protected from spambots. You need JavaScript enabled to view it. ; Deutsch, Englisch)
0176 5996 3075 (This email address is being protected from spambots. You need JavaScript enabled to view it. ; Deutsch, Bosnisch, Serbisch, Kroatisch)
0160 9537 1746 (This email address is being protected from spambots. You need JavaScript enabled to view it. ; Deutsch, Englisch)
0152 3359 7250 (This email address is being protected from spambots. You need JavaScript enabled to view it. ; Deutsch, Englisch)

Härtefalleingabe, Aufenthalt und Ausweis
0511 1260782314 (This email address is being protected from spambots. You need JavaScript enabled to view it. ; Deutsch, Englisch, Französisch)
0176 4763 6054 (This email address is being protected from spambots. You need JavaScript enabled to view it. ; Deutsch, Englisch, Französisch)
0160 235 9098 (This email address is being protected from spambots. You need JavaScript enabled to view it. ; Deutsch, Englisch, Französisch)

Asylverfahren und Familiennachzug
0176 2954 6428 (This email address is being protected from spambots. You need JavaScript enabled to view it. ; Deutsch, Persisch)
0160 9532 4453 (This email address is being protected from spambots. You need JavaScript enabled to view it. ; Deutsch, Englisch)
0160 9872 6950 (This email address is being protected from spambots. You need JavaScript enabled to view it. ; Deutsch, Russisch)
0152 2681 5715 (This email address is being protected from spambots. You need JavaScript enabled to view it. ; Deutsch, Englisch, Russisch)
0160 9542 3755 (This email address is being protected from spambots. You need JavaScript enabled to view it. ; Deutsch, Kurdisch, Englisch, Französisch)